National Resource Center

The National Resource Center is a one-stop shop for services for the blinded veterans provided by BVA, featuring a dedicated toll free number which any blind veteran across the nation can call and receive services from any BVA Accredited Service Officer regardless of where they live.

Each of our National Services Officers is accredited through the Department of Veterans Affairs Office Of General Council to assist claimants in the preparation, presentation, and prosecution of claims for VA benefits at no cost to the veteran or their family.

They work as access specialists, providing inspiration, encouragement, and practical assistance with Department of Veterans Affairs (VA) claims and appeals. They also educate veterans about VA benefits and services including services for the blind, as well as empower blinded veterans to find and follow the road to independence.

National Resource Center

Days Open: Monday – Friday
Hours: 9:00 am EST – 5:00 pm EST
Location: 1101 King Street, Suite 300
Alexandria, VA 22314
Phone: 844-250-5180 (Toll-Free)
Fax: 703-566-8199
Email: [email protected]

VA has developed specific tools to assist Veterans access to their Urgent Care Benefits. The VA Facility Locator Opens in New Window provides Veterans with a list of urgent care providers in VA’s contracted network. Upon arriving, Veterans must state they are using their VA Urgent Care Benefit. The urgent care provider will verify the Veteran’s eligibility before providing care.If a Veteran encounters any difficulties at the urgent care location, they can call: (866) 620‑2071 for assistance.

  • Veterans do not have an insurance card for this benefit.
  • Veterans can call 833-4VETNOW (833-483-8669), 24/7 to check their eligibility for the Urgent Care Benefit.





Veterans Services Staff 2
Claudia Baldwin
Courtney Jennings

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