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Home > Legislative Testimony
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VI. PROSTHETIC SERVICES

 
 

Crucial to the rehabilitation of blinded veterans is the proper prescription of sensory aids and appliances. As outlined above, it is the blind rehabilitation specialist that prescribes the appropriate adaptive equipment to assist in overcoming the handicap of blindness. Fundamental to the process is the timely and accurate procurement of these devices. The professional service that manages this activity is Prosthetics and Sensory Aids Service (PSAS).

More than 10 years ago, the Senate Committee on Veterans Affairs conducted an oversight hearing on Prosthetic Services because of numerous reports of severely disabled veterans not receiving essential prosthetic devices in a timely manner. Indeed, many of these veterans had to wait months for prosthetic limbs and other appliances critical to independent functioning. That hearing exposed the fact that dollars allocated to the local facilities for prosthetics were being utilized for other medical center functions rather than for essential prosthetic services. Many of the major VSOs testified at that hearing, reporting on the failure of VA to provide these services and the ensuing consequences that was having on the quality of life for our Nation's severely disabled veterans. We also testified in support of centralized funding for Prosthetics Services to insure sufficient dollars for these services, and to ensure that appropriated funds for prosthetics were appropriately utilized to purchase prosthetic equipment rather than to support other medical center functions. Further, we believed the method of funding these vital services would lend itself to closer monitoring of these appropriated dollars.

As a direct result of the hearing and its findings, VA did in fact implement centralized funding for Prosthetic Services. A dramatic reduction in the number of complaints surrounding delayed orders and difficulties in receiving prosthetic devices was experienced almost immediately. Despite this significant improvement in service delivery, VA management, particularly at the local level, has attempted to have the prosthetic funds decentralized once again and nearly every year thereafter. Obviously, the motivation is to have the opportunity to utilize those funds for purposes other than for providing prosthetic services. Clearly, this is just another symptom of the magnitude of the under-funding of veterans health care. Despite the vigorous opposition by the major VSOs and the Federal Advisory Committee on Prosthetics and Special Disabilities Programs, Dr. Kizer decentralized prosthetics funding to the networks.

Mr. Chairman, BVA was encouraged by the action taken by Dr. Kizer to strengthen the PSAS program and eliminate the problems identified last year. He began by returning Mr. Fred Downs to the Chief Consultant for the PSAS Strategic Health Group (SHG) position. Dr. Kizer also provided two additional FTEE for the VAHQ staff. This has enabled PSAS to monitor more aggressively prosthetic activities in the field. Further, an aggressive Prosthetic Program Reengineering Project (PPRP) was implemented. This has resulted in significant improvements and provided electronic methods for tracking prosthetic expenditures, insuring appropriate uses of these dollars. A direct outcome of the PPRP project has been the development of the National Prosthetic Patient Database (NPPD). This is an extremely powerful tool to assist PSAS managers. They can virtually monitor prosthetic activities, which provides invaluable data regarding not only who ordered an item, for whom it was intended, when the order was placed, and whether the order was properly coded.

As mentioned above, BVA has strongly supported centralized funding for PSAS. We were very encouraged by Dr. Garthwaite's decision last summer to resist pressures from the field and re-centralize Prosthetic funding, as the dollars being spent resulted in an increase in delayed orders. Additionally, BVA is also encouraged by the decision to establish lead prosthetic representatives for each network. These positions are referred to as VISN Prosthetic Representatives (VPR). These individuals are responsible for developing an integrated network prosthetic plan that would include the budget, PSAS activities at each facility within the network, and educational and training needs for staff. The selection of these positions has been slower than anticipated, however, and this seems directly related to efforts on the part of several networks to assign VPR duties collaterally to an existing Prosthetic Representative. Clearly, this new position must be full-time and filled by an individual with a strong background in prosthetics as well as management. As in other positions we have described above, there has been a tendency to try to fill these new positions with individuals who do not meet these basic criteria.

 

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