BVA Field Service Program
BVA Field Service Officers are all legally blinded veterans. They serve as role models and empower blinded veterans to find and follow the road to independence. They work as access specialists, providing inspiration, encouragement, and practical assistance with Department of Veterans Affairs (VA) claims and appeals. They also educate veterans about VA benefits and services, as well as local resources.
They also serve as a Veterans’ Care Review Team, collaborating with VA clinic staff to ensure that veterans receive the best possible service.
BVA Field Service Resource Center
Hours: Monday – Friday 9:00am through 5:00pm Eastern Standard Time
125 N. West St, 3rd Floor
Alexandria, VA 22314
Phone: 844-250-5180 (Toll Free)
National Veterans Service Officer:
National Veterans Benefits Officer:
National Veterans Claims Representative:
The Blinded Veterans Association created a Field Service Program Resource Center to be a one stop shop for services provided by BVA. The new Resource Center features a dedicated toll free number and a dedicated Fax number which any blind veteran across the nation can call and receive services from any BVA National Field Service Officer regardless of where they live. The resource center is open Monday – Friday 9:00 am through 5:00 pm Eastern Standard Time.
Volunteer National Service Offices:
Volunteer National Service Officers (VNSO’s) are BVA member or Auxiliary member of good character and reputation whom volunteer 1,000 hours annually to assist claimants in the preparation, presentation, and prosecution of claims for VA benefits. VNSO’s collaborates with the FSP Resource Center in Alexandria, VA on local claims for VA benefits.
Each VNSO successfully completed the NVLSP's Basic Training Course and is accredited through the Department of Veterans Affairs Office Of General Council.